Quality & Safety
Assuring a safe and consistent service has always been our top PRIORITY. For the past 15 years, Priority has been at the forefront of providing a top-rated, specialized transportation service. When you book with us, you know we will be there on time, with friendly and compassionate staff, clean and reliable vehicles.
Take Comfort in knowing you’re in Safe hands with a Consistent and Reliable Service
Priority Patient Transfer has always been at the forefront of providing comfort and top-rated non-urgent transportation and care to its clients. As one of the first in the region to invest in a fleet of modern, purpose-built vehicles containing quality systems and technology, we have always made it a Priority to invest in our fleet and staff, to bring the safest and most responsive service to our clients and support of the healthcare system. For us, quality is defined as providing a consistent and safe service for every transfer. That philosophy of consistency permeates through every aspect of our operations.
When Your Needs Require Bed To Bed Service, Think Of Priority To Get You There. We offer the most modern and sophisticated fleet of stretcher transfer vehicles in Ottawa and eastern Ontario. We make significant investments in our stretchers and maintain industry-leading maintenance regimes on all our equipment and vehicles. Priority prides itself in maintaining a consistent and clean transfer environment for all our clients, maintaining a rigid cleaning and dis-infecting regime in all our vehicles. Call us today to book the fines stretcher transfer experience in the region.
Specialized Stretcher Transfer Vehicles
When your needs require bed to bed service, think of Priority to get you there. We offer the most modern and sophisticated fleet of stretcher transfer vehicles in Ottawa and eastern Ontario. We make significant investments in our stretchers and maintain industry-leading maintenance regimes on all our equipment and vehicles. Priority prides itself in maintaining a consistent and clean transfer environment for all our clients, maintaining a rigid cleaning and dis-infecting regime in all our vehicles. Call us today to book the finest stretcher transfer experience in the region.
Power Stair Chair Capability
If your transfer needs include having to navigate any number of stairs, we make transferring safely, over such obstacles, a Priority. At Priority, we deploy sophisticated mechanical stair chairs as part of our standard equipment. This equipment allows our qualified attendants to transfer a client safely and smoothly, in a sitting position, up and down any number of stairs. We want you to have the peace of mind that, regardless of the obstacles or challenges of getting you safely in and out of your home, we are here to make your transfer a Priority.
Power Cots and Bariatric Capability
If you are looking for a smooth and comfortable transfer or you have the need for a bariatric transfer (a transfer involving a client that weighs over 250lbs), you have come to the right place. In 2018, Priority invested in new, state-of-the-art, Power Cots that feature a powerful hydraulic system designed to raise and lower the stretcher, at the touch of a button. The addition of these Power cots to our fleet, in conjunction with the new Power-Lift loading platform will provide a safer, more comfortable patient experience and will significantly reduce strain and lifting requirements for our employees. In addition, this system greatly enhances our Bariatric transfer capability, giving our Company the ability to safely load patients up to 750lbs with minimal requirements for manual lifting.
For more information on this system, please see our News release.
Specialized Wheelchair Vehicles
Are you looking for a safe and reliable wheelchair transfer, give us a call to book a ride. Our friendly and courteous dispatch team are waiting to take your call and provide you with a committed pick-up time, within minutes. With our recent investment in new purpose-built wheelchair transport vehicles, Priority ensures a smooth, comfortable and professional wheelchair transfer service, second to none. Our new MV-1 van is specially designed just for wheelchair transfers, providing unparalleled comfort and safety.
Providing You With A Consistent And Safe Service Is Our Preoccupation
Providing Our Valued Customers;
- Courteous and responsive experience when interacting with dispatch and booking your transfer
- Friendly and professional interaction with your attendants during the transfer
- Reliable arrival and getting you to your destination on time
Real Stories From Our Clients
“I am writing this note to express my full appreciation and satisfaction with the services provided by your company this past Monday. My mother was transferred from the Civic hospital to a retirement residence via your non-urgent stretcher service, after having undergone a very significant stroke in mid-July. I would like to comment on the service provided by the two gentlemen who carried out the transfer. Both employees showed complete professionalism throughout the experience. Not only were they punctual, but they were very professional and caring throughout the transfer. They introduced themselves to both my mother and I, shook our hands. They had a positive attitude and explained what was going to be done during the transfer. They were very gentle, safely carried my mother’s belongings, and transported us safely and efficiently to the residence. Mom felt very comfortable in their company and did not feel jostled about at all during the transfer. Despite her failing condition, she referred to the employees as “very nice young men” and really appreciated their service. Our family deeply appreciates the service of PPTS and the kindness of both gentlemen.”
Mary Jane, From Toronto to Ottawa
“I want to first thank you for making it so easy for me to get my husband moved to the Civic Hospital so that he could undergo a CT Scan. Our life right now is quite stressful, and any relief is very much appreciated. Also, I wanted to pass on the fact that the young man who manned the Patient Transfer vehicle was wonderful. He was so very patient and caring. He made sure that my husband got to where he had to be inside the hospital and came back to do the return trip. Thankfully we were early so there was literally no waiting and we were back home before the actual time of the appointment. We had a lovely chat on the trip which showed only that this guy had his head on straight. I want to thank him sincerely and wish him only the very best in his future endeavors. Thanks again for everything. I can definitely tell you I will be recommending PPTS.”